Course Description:

Who is this course for?

• Construction workers, foremen, supervisors, safety professionals, and project managers.
• Anyone responsible for investigating incidents, near misses, equipment damage, quality issues, or repeated safety problems.
• No prior investigation experience is required.

What you will learn:

• How to use the 5 Whys method to find the real cause of a problem—not just blame the worker.
• How to separate the immediate cause from the root cause.
• How to ask better investigation questions after an incident or near miss.
• How to document findings and create corrective actions that actually prevent recurrence.
• How to apply 5 Whys to safety, quality, scheduling, equipment, and subcontractor issues.

Course Highlights:

• Simple, practical method that can be used in the field
• Construction and jobsite examples
• Includes incident-investigation worksheet
• Learn at your own pace
• Certificate of completion

Suggested course modules:

1. What Is Root Cause Analysis?
2. Understanding the 5 Whys Method
3. Immediate Cause vs. Root Cause
4. How to Ask Effective “Why” Questions
5. Construction Safety Example: Fall / Near Miss
6. Equipment and Tool Failure Example
7. Quality and Rework Example
8. Corrective Actions That Prevent Repeat Problems
9. Completing a 5 Whys Investigation Form
10. Final Knowledge Check